Privacy Policy

The Heartfelt Sympathy Privacy Policy was last updated and posted in April 2014.

Your privacy is important and we take it seriously. Heartfelt Sympathies will do everything in its power to protect all information shared with us. All required personal information is only used only for billing purposes, order processing, and fulfilling customer orders.

Heartfelt Sympathies strives to ensure a safe and secure website environment. Security measures are implemented to protect your personal information from any and all third party organizations and unauthorized users. Heartfelt Sympathies does not sell, rent, share or distribute your name, address, phone number, or email address to any third party organization. Your data is protected from loss, misuse, unauthorized access, unauthorized disclosure, alteration, or destruction.

Heartfelt Sympathies utilizes secure server software SSL, one of the safest encryption technologies available today, which encrypts personal information before it's transmitted. Unfortunately, no data transmission can be 100% guaranteed. In the event of unauthorized use of your credit card information, you must notify your credit card provider in accordance with its reporting rules and procedures.

You are encouraged, when sharing a computer or using a public computer, to close the order pages and close the browser window when finished to avoid unauthorized access.


Any information shared with Heartfelt Sympathies will only be used to process orders and delivery, as well as support. All outside companies responsible for order fulfillment and delivery are prohibited from using the sender or recipient personal information for any other purpose. Your credit card information is not shared.


Heartfelt Sympathies has no control of or responsibility for linked websites. These are provided solely for the convenience of online visitors. Accessing such links is done so at your own risk.


Cookies are pieces of data stored on a computer hard drive that contain information about the user. A cookie is only used on our site to maintain the shopping cart. Once a browser window is closed, the cookie disappears.